Imprint
Bethmann HAL, a brand of ABN AMRO Bank N.V. Frankfurt Branch Mainzer Landstraße 1
60329 Frankfurt am Main
Mailing Address: P.O. Box 10 06 32
60006 Frankfurt am Main
Tel: 0049 69 2177 0
Email: bethmannhal@de.abnamro.com
BIC: DELBDE33XXX
Permanent Representatives
Hans Hanegraaf
Agnes Brelik
Michael Pleske
Stefan Meine
Eric van der Deijl
Madeleine Sander
Oliver Plaack
Anja Schlick
Board of Directors:
Headquarters
ABN AMRO Bank N.V.
Gustav Mahlerlaan 10, NL 1082PP Amsterdam
Marguerite Bérard (Chair)
Carsten Bittner
Dan Dorner
Serena Fioravanti
Choy van der Hooft-Cheong
Ferdinand Vaandrager
Annerie Vreugdenhil
Chair of the Supervisory Board:
Michiel Lap
Insurance Intermediary Registration Number (AFM, Netherlands)
12020215, ABN AMRO Bank N.V.
Regulatory Authorities
Federal Financial Supervisory Authority (BaFin)
Graurheindorfer Straße 108
53117 Bonn
P.O. Box 13 08
53003 Bonn
Marie-Curie-Str. 24-28
60439 Frankfurt
P.O. Box 50 01 54
60391 Frankfurt
European Central Bank (ECB)
P.O. Box 160319
60066 Frankfurt am Main
De Nederlandsche Bank (Dutch Central Bank)
Spaklerweg 4
1096 BA Amsterdam
Netherlands
Responsible person within the meaning of Section 5 of the Digital Services Act
Alexandra Vitt-Krauß
Ombudsman Procedure
The Bank participates in the dispute resolution procedure of the consumer arbitration board “Ombudsman for Private Banks” (www.bankenombudsmann.de). Consumers may contact the Ombudsman for Private Banks to resolve a dispute with the Bank. If the subject of the complaint concerns a dispute over a payment services contract (Section 675f of the German Civil Code), customers who are not consumers may also appeal to the Ombudsman for Private Banks. Further details are set forth in the “Rules of Procedure for the Mediation of Customer Complaints in the German Banking Industry,” which are available upon request or can be accessed online at www.bankenverband.de. The complaint must be submitted in writing (e.g., by letter, fax, or email) to the Customer Complaints Office at the Federal Association of German Banks (Bundesverband deutscher Banken e. V.), P.O. Box 04 03 07, 10062 Berlin, Fax: (030) 1663-3169, Email: schlichtung@bdb.de.